Survey types
Choose between ready-made and flexible surveys – from relationship and NPS measurements, to a blank sheet of paper: all with the option for custom questions and AI-generated insights.
Customer Relationship Survey
- 10 Tested and validated questions
- Text analysis and AI-generated Insights
- Add your own questions
A standardized type of survey; generally a ready-made package with everything needed for a comprehensive customer survey.
Includes the questions:
- How likely is it that you would recommend us to a friend or colleague?
- Please explain your answer:
- Do you experience that our range of products and services meets your needs?
- Do we keep you up to date with relevant information?
- Do you experience that we are proactive and give suggestions on how your business can develop?
- Do you experience that it is easy to be a customer of ours?
- Do you experience that you have a good cooperation with your contacts with us?
- Do you experience that we are affordable compared to other similar suppliers?
- Do you experience that we are available and easy to get in touch with?
- Overall, how satisfied are you with us?
NPS & text comments
- Focus on customer loyalty
- Text analysis and AI-generated insights
- Add your own questions
A type of survey that mainly focus on NPS and to receive free text answers.
Includes the questions:
- How likely is it that you would recommend us to a friend or colleague?
- Please explain your answer:
Start from scratch
- A clean slate
- Combine and customise
- AI insights and summaries
Starting from scratch is exactly what it sounds like, a survey empty of questions, ready to be created from scratch. A free and flexible way to start a new measurement.
Includes the questions:
None at all - Add precisely which available questions you want, or create brand new, custom questions!
For all survey types: All included questions can be both deleted and edited, and you can always add more questions if desired.