What kinds of questions can I ask Copilot?

You can ask both strategic and operational questions, for example:

• “Why has the score for Clarity decreased in recent months?”

• “Which three areas within customer service should we prioritize for improvement?”

• “Are there any correlations between Empathy and Overall Satisfaction?”

• “What themes recur in the open-text comments?”

• “What strengths can we highlight to motivate our team?”

Copilot analyzes your results, identifies patterns, and brings forward insights you would otherwise have had to find manually.