You can always find the answers here in the help centre, but there's also a small icon in the platform that's good to know about and assists along the way.
We call these Tool Tips - short texts and explanatory images of what you're looking at. Green-highlighted text are links that take you here to the help centre for a more in-depth walkthrough if you wish. Simply hover the mouse arrow above the "i" and the Tool Tip appears.
This is what a Tool Tip looks like on the platform, in the example below the drivers for NPS are explained.