Can I cancel a survey?
Scheduled surveys can always be cancelled and reverted to draft. Ongoing surveys and surveys that are sent out immediately cannot be recalled.
How to do it
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Navigate via the main menu on the left to "Surveys" > "Future."
- Click the icon
on the far right of the row for the survey you want to edit to view its details.
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In the detailed view, the survey name appears at the top. Next to it, you’ll find three dots
- Click the three dots and a dialog box opens – confirm to revert the survey to editing mode.
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- The survey will now appear in the list of drafts under "Surveys" > "Create."
- After making your changes, you can choose to either send the survey immediately or schedule it for a later date.