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Delete groups and users

Summaries, teams, and users can easily be deleted manually at any time – the changes are permanent and cannot be undone.

Good to know

  • Teams: To delete a team, all users must first be moved to other teams or deleted.

  • Summaries: The groups under a deleted summary are not removed but moved up one level in the organisational structure.

Deleted groups are moved to "Deleted Groups" and are permanently erased after 6 months.

 Delete groups

  1. Navigate to Organisation > Manage Organisation via the main menu.

    • Locate the group by searching for its name at the top or clicking through the structure.

  2. Hover over the group and click the three dots (• • •).

    • Select "Delete group."

  3. In the pop-up window, read the information and confirm by typing "DELETE" in the text field.

    • Click "Delete."

Delete Users

Removing a user is permanent and cannot be undone.

  1. Navigate to Organisation > Manage Organisation via the main menu.

    1. Locate the relevant team by searching at the top or clicking through the structure.

  2. Click on the team to display its users.

  3. Hover over the user and click the three dots (• • •).

    1. Select "Remove."

  4. In the pop-up window, read the information and confirm by typing "DELETE" in the text field.

    1. Click "Delete."