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Edit dates and times

While a survey is ongoing, you can change and update the dates and times for reminders, closing, and reporting to managers.

Sometimes, you may need to make small adjustments to your survey schedule while the survey is ongoing. You can easily do this by navigating to "Surveys" > "Ongoing" via the main menu on the left, then clicking into the detailed view of the relevant survey using the icon  Launch-1 on the far right of the row.

At the top of the detailed view, you'll see the survey name. Next to it, you'll find a three-dot Horisontal menu offering several options – select "Edit" to update the schedule.

Common Scenarios:

  • The response rate is low after a certain period, and you want to add one or more additional reminders.

    • You can also remove scheduled reminders.

  • The response rate is low, and you want to extend the survey period to collect more responses.

    • In this case, it’s important to also adjust the timeline for any activities planned after the survey.

  • Something comes up that requires you to postpone the reporting date for managers.