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How can two teams have the same index score but different colours within engagement?

The Engagement Index is reported in a matrix where the result is the intersection of two dimensions: energy and clarity.

Engagement differs from other indexes in its visual reporting, where results are shown in a matrix based on two dimensions: energy and clarity. The index score is calculated as the average of these two dimensions, which determines the intersection point and placement in the engagement matrix.

This means that the same index score can result in different placements within the matrix depending on the scores in each dimension — for example: high clarity and low energy vs. low clarity and high energy.

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