Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

Test the survey

As a final step before sending or scheduling a survey, you and selected colleagues can test it to ensure everything is correct and working as planned.

As the person setting up the survey, you always have access to an overview, an editing mode, and a preview of what you’re building. However, before the survey is sent out to the organisation, we recommend doing a full test — preferably with a few extra sets of eyes from selected colleagues — before going live.

What are the test users testing?

  • That the email communication, questions, and texts are correctly and clearly worded in all languages

  • That all intended questions are included and nothing has been missed

  • That the survey functions as expected from various angles, such as logic and flows

How to do it

Once you’ve set up your survey with questions, communication, and respondents, you're ready to test it. In step 5 — the final step of setup — a summary page is shown. At the bottom of the page, you’ll find the option “Test the survey.”

Note! Test participants must already be included in the respondent list prior to this step. You add respondents in step 2 of the survey setup.

  • Click “Add test users” and search for relevant colleagues.

    • Using multiple languages? Try to include testers fluent in each language to ensure questions and phrasing are accurate.

  • Once test users are added, click “Send preview.”

  • Save the survey and wait for feedback before clicking "Send" or "Schedule".

Note! Test links are automatically deactivated once you send or schedule your survey.

Test the survey from another employee’s perspective

To ensure the survey displays the correct company name, team name, and manager information, you can test the survey from the perspective of another employee.

  • Click “Add test users”, search for and select the relevant employee

    • Click the pencil icon next to their email address and enter your own email

  • Click “Send preview”

Any actions you or test users take during testing will only apply to the test and will not affect the actual survey.