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Updates to Brilliant’s Indexes

Based on research, customer feedback, and workplace trends, Brilliant's indexes will be updated on 1 July 2025.

For some time now, we have been following research and trends shaping the future of work, and we have seen a clear need to adjust our indexes. When we also received requests from you for shorter surveys with less overlap, as well as for psychological safety to be highlighted as its own index, we became even more convinced that we are on the right track. Therefore, we are now implementing three important improvements:

  1. Psychological safety will become its own index
  2. No overlapping questions between indexes
  3. Fewer questions in each index

This means that Brilliant's employee survey will contain fewer questions but cover all the important areas

When will the change take place?

The update will be effective from 1 July.

What does this mean for you as a customer?

Brilliant’s indexes and employee survey will be automatically updated across the platform. Indexes included in surveys that close after 1 July will be calculated and reported according to the update.

We recommend that you avoid having a survey open during this period if it includes any of Brilliant’s standard indexes. If you have created a draft survey before 1 July but plan to conduct it after the change, we recommend creating a new draft to ensure you are using the latest version.

These adjustments may slightly affect index scores. For more detailed information on potential changes, please refer to the attached document. We will retain all benchmarks and historical data and ensure that you receive clear information on how the changes may affect your results. 

📌 View and download a complete overview of the updates here.

What does this mean for you as a manager?

You may see a slightly lower index score than before, even if you and your team have actively worked on the areas being measured. However, it’s important not to automatically assume that a decline is solely due to the methodological change — a genuine negative trend could also be behind the change in results. That’s why we recommend also focusing on the underlying questions for each index to get an accurate picture of the development and identify which efforts continue to make a difference.

This change is a step toward even better measurement and insights.