How do I compare the teams' results with each other?
For you who have access to several teams, you can compare all factors and the teams’ results against each other.
The comparison can be done in the Summary chart (A), in the Overview tab (B) or in the Result tab (C) in the Customer Survey module. But this can also be done in the matrix module under the menu option Scatterplot (more about that under the question “What is the easiest way to see connections and deviations?)”.
(A) - In the Summary chart
- Select the teams you want to compare in the Organisation filter
(B) - In the overview tab
- Select the teams you want to compare in the Organisation filter, Move the mouse pointer over the different cells in the Heatmap and an information box with number of answers will appear
(A) - In the Result tab
- Select the teams you want to compare in the Organization filter
- Select the current factor in the Factors filter, You can also choose to show the result per question in the Factors filter.
In the bar, each color represents a rating. Dark green is rating 5 (best rating or yes), light green is 4, yellow is 3, orange is 2 and red is 1 (worst rating, or no). Move the mouse pointer over the different colors in the bar chart and an information box with number of answers and percentage per rating will appear.