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Employee Experience
Brilliant Academy
Brilliant Academy
Core concepts, model and method, webinars and trainings, key areas and indexes.
Core concepts
Anonymity
Benchmark
Method & Model
Service Profit Chain
The Pyramid
Reliability & Validity
Methodology document
Key Areas & Indexes
eNPS - employee Net Promoter Score
Engagement
Psychological safety
Organisational and Social Work Environment
Team Efficiency
Leadership
Management
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Webinars & Trainings
Introduction for managers (short version)
Introduction for managers (full version)
