Edit user
Update contact information, settings, and background variables.
User information can be updated at any time.
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Navigate to Organisation > Manage organisation via the main menu.
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Find the relevant team in the organisational structure by searching for the team name at the top, or by clicking through the structure.
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Click on the team to display its users.
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Hover over the user and click the three dots (• • •) that appear.
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Then click Edit.
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General – Basic user information
- First name, last name, email address, phone number, external ID*, and language.
Advanced – Settings and additional information
- User status, exclusion from surveys, and any background variables.
- 📌 Background variables
External ID: This field is shown only for organisations actively using IDs from their own systems, commonly used when importing users from an HR system.