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Part 1 - Introduction

This introduction is intended for those who lead and administer the Brilliant plattform and your organisation's work on employee experience - measuring, analysing, and taking action.

The introduction is designed to give you a solid understanding and foundation in driving your organisation’s work with employee experience and development. It covers how to manage surveys and support the organisation in its follow-up efforts. You'll be guided through the key steps and gain insight into how to prepare for both surveys and follow-up work.

Within each section, you'll find links to more in-depth reading in the knowledge base.

Contents:

  • Method

  • Planning – strategy for measurement and follow-up

  • Prepare – manage organisational and employee data, the backbone of successful surveys and follow-up

  • Survey – manage survey distribution and setup

  • Analyse – draw insights from your results

  • Act – carry out follow-up work, both strategically and at team level

  • Support – Brilliant's Customer Care & Professional services

▶️ Continue to Part 2 – Method