The key to smart insights – your organisational data
Your organisational and employee data is the foundation that unlocks the full power of Brilliant’s platform – turning feedback into meaningful insights, actions and growth. With the right data in place, managers and employees alike can experience the real value of giving and acting on feedback.
Why is employee data important?
The organisational and user data in the platform ensures that:
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Each employee answers the survey questions linked to the correct team, manager, and organisation.
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Each manager gets access to their group’s available results and recommendations.
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Each team can create their own actions based on the results.
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You have the availability to analyse results across different hierarchical levels and background variables (e.g. gender, tenure, age, location, or country).
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You have the availability to sort and filter results in different ways, making the insights relevant.
👉 In short: Good data in – good data out.
The organisational structure in the platform
A clear organisational structure allows you to break down results at different levels – from the whole organisation down to individual teams.
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Team = a group with employees and their immediate leader as registered manager.
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Summary = aggregates underlying groups (teams & summaries), e.g. region, business area, or department.
Who gets access to the results?
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Managers get access to their own team results and any summaries they are responsible for.
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HR can be given broader access depending on your settings.
This way, insights are delivered to the right people at the right level.
Different ways to update organisational and employee data
There are several ways to manage and update data in Brilliant’s platform. Which approach fits your organisation depends on the data quality and structure in your HR systems as well as your reporting needs.
1. All-in-one
A file from your HR system updates both structure and employee data.
✅ Suitable for organisations with high-quality, well-structured HR data.
2. Hybrid
A file updates employee data, while the structure is updated manually in the platform.
✅ Suitable when employee data is reliable, but the HR system’s structure doesn’t fully match your reporting needs.
3. Manual update
Everything is updated directly in the platform.
✅ Suitable for smaller organisations or when data quality is low.
Integration
Integration is often requested, and Brilliant supports integrations, but in practice it’s often not the best solution. Common reasons include:
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HR system data quality – data may need “cleaning” first.
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Flexibility in reporting – HR system structures often don’t match the desired reporting structure.
In many cases, a predefined report from the HR system, automatically imported into Brilliant, works better than a fixed integration.
Tips for administrators
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Plan ahead before each survey.
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Ensure that the right data is available in your HR systems and in Brilliant’s platform.
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Keep in touch with Brilliant if your needs change, e.g. when switching HR systems or adding new requirements.
Your setup and the best solution for your organisation is always discussed in an initial Set Up meeting when you become a customer – and can be adjusted over time.
👉 Remember: Good data in – good data out.