Roles & Permissions
Users in the platform can be assigned different roles that determine which tasks they can perform and what information they have access to.
There are 8 main user roles. Below you’ll find an overview of the permissions included in each.
Permissions are predefined for each role and cannot be adjusted. If a user requires broader access, a different role must be assigned.

Primary contact and account owner, full access including global account settings.
Access to results including sensitive questions and text comments, action plans, org management, surveys, and library for the full organisation or assigned business units.
Access to results including sensitive questions and text comments, action plans, surveys, and org management for the full organisation or assigned business units.
Access to results including sensitive questions and text comments, action plans, and org management for the full organisation, or assigned business units.
Access to org management for the full organisation or assigned business units.
Access to results including text comments, action plans, and org management for their business units.
Access to results and action plans for their team(s).
Can view question results and action plans for their team.
Psst! A user can hold multiple roles.
For example, a user may be a Manager for a specific team and also have HR + Survey access for administrative purposes.