Modules

Brilliant Choaching

• How do I create a meeting in Brilliant Coaching?
• How do I conduct a coaching meeting?
• How do I prepare for a coaching meeting?

Brilliant Loyalty System

• Which permission types are there for the Brilliant Loyalty System?

Brilliant Viewer

• What can be showed with Brilliant Viewer?

Conversation analysis

• General Product Information
• Areas and Topics
• Sentiment
• Transcription
• Summarization
• Resolution Rate
• Information Security and PII

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AI summary

• What Does the AI Summary Include?