Frequently Asked Questions
Tips and tricks, insights and highlights from our Customer Care team.
Organisation
Surveys
- How can I see which questions were included in the most recent survey?
- What should I call my survey?
- Who should participate in my survey(s)?
- Can I cancel a survey?
- Can I send emails manually?
- What is a PIN code solution?
- Can we use QR codes?
- What is the difference between background variables and background questions?
- Is it possible to alter an already presented result?
- Frequently asked questions about Communication around Employee surveys
Results
- What happens to the summary of results if only part of the organisation is included in the survey?
- How do I interpret the graph in relation to the average score of a question?
- How can two teams have the same index score but different colours within engagement?
- Which results do managers have access to?