Analyse

• Is there any guide, how do I create reports in My Reports?
• How do time ranges work in My Reports?
• Why do we have a different result when applying benchmark in My Reports compared to what we see in other report pages/graphs?
• Any tips on useful report images for a team leader/group manager?
• Why can't I access certain teams/employees when creating reports?
• Can I copy an existing report that I have created?
• If the report does not reach the email recipient - why does it not arrive and who can I contact for help?
• Can I choose to receive a quarterly report scheduled per month?
• The result that I get via My Reports does not match the result that is visible via the "Customer survey" page in the Navigator.
• I can choose between several different Benchmark groups in the "Benchmark" drop-down list. What is the difference?
• What is the easiest way to see connections and deviations?
• Can I select my own benchmark criteria and select parts of the organization and/or surveys I want to see benchmarked for?
• Which report pages contain information about the number of survey responses?
• What do you recommend as a minimum number of answers?
• Is a certain number of answers required for me to be able to access the result?
• How do I get customer comments into the report?
• Is it possible to export an "older" report, if, for example, I want to see what the result looked like a previous year or month?
• Is there a view where it is possible to see the response rate?
• Can I see the result accumulated for the year?
• Can I change the owner of a report, for example when a manager leaves and the report is to be "inherited" by someone else?
• As a manager, can I choose which employees I want to see outcomes for?
• Can the report images be made anonymous, i.e. not show the names of the various employees?
• Can employees create reports for themselves?
• Who can create reports
• Where in the Navigator, can you create your own reports and schedule them?